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KYKLO SOM Features
- Identify top sellers selling product, brands, categories.
- Identify best customers.
- Identify purchasing habits.
- Understand the performance of your sales team.
- Keep an eye on your “order pipeline”.
- Measure your business with recognized e-commerce sales indicators.
- Integrate your website with Google Analytics, KYKLO website is fully compatible and ready.
- Make your shop benefit from "frequently bought together" product bundle recommendations, but with added intelligence
- Expert built cross-selling recommendation by our DataTech engineers: replacement coils and pole pieces for contactors, replacement contacts for push-buttons, backplane rack and I/O modules for a CPU
- Grow your sales representatives individual results by better serving their customers ("did you know this accessory would help you install this drive better?") without stressing out your staff with endless product trainings
- Nothing to do on your side: we do and constantly improve the cross-selling rules, while you sleep
- Track down customer buying history (who bought what/ what price/ when / what brand / etc.) to understand what you could sell more.
- Collect and stock all key information for each of your customers.
- Manage your customers as individuals or companies.
- Engage with your customers directly by integrating your online shop with Intercom application, fully supported by KYKLO.
Customisable Online Shop
- An online shop, customisable in its design (colour, logo) to keep your brand identity.
- Cart-flow process to guide your customer from product search and selection to payment.
- Algorithm-based product search function with category and price
- Category tree navigation to filter products by type and specifications
- Ready-made data for products you sell and stock inside your online shop.
- Product data always up to date and complete.
- Create, display and sell your own local products.
- All product latest catalogues, managed for you.
- New product launches, old product substitution already built-in real-time.
- Applying the right discount to the right customer, for the right product.
- Protecting your sales network and customers from wrong discounts.
- Easily grow your margins with tailored pricing.
- Get, edit and confirm orders, online and face-to-face anywhere, anytime.
- Order notification automation: order confirmation, shipment notice… and get your customer notified real-time of order changes.
- Handle your orders like a pro, also on your tablet.
- Use a secure platform for you and your customers.
- Safe data import & export.
- Fully compliant with EU GDPR regulation on collection and processing of data belonging to EU citizens.
In this digital age, your customers still prefer paper catalogue for one reason: the layout and presentation of information.
- Thrill your customers with a boutique-like experience on your technical products
- Our range pages bridge the gap between real shop experience and digital by showing your products online as if customer was browsing the shelves of his favorite home improvement sunday shop.
- Give your customer the whole product or brand portfolio in one glance, smooth scrolling, visual selection, tabbed browsing.
Available integration between KYKLO and major social media:
- Twitter and
KYKLO SOM can be fully integrated with complementary services such as:
- Google Analytics
- Integration via calls to KYKLO REST API multiple business-oriented endpoints: faster integration, faster response but needs ERP (a middleware connected to it) to be setup for calling REST APIs (Requires your ERP provider or SI to make prepare it for calling KYKLO SOM API)
- KYKLO SOM follows the best practices for REST API design + additional practices to simplfify 3rd party system capturing of new/updated data (new orders, new customers, changed addresses, changed order line)
- Documented API, with most commonly used JSON message formatting
- Versioned API, with 3 month maintenance of old version when upgrades are done (e.g. v1 remains active for 3 months after full launch and communication about v2 API)
- Clear business-oriented API endpoint (GET companies, CREATE companies, GET buyers, GET order, UPDATE orders, etc.)
- Pre-processed, RAM cached storage of key API endpoints for best-in-class response times and resilience to concurrent requests, while keeping high update rates of API messages to avoid outdated
Fully adjustable rotating banner (also usually called carousel) to edit fast or slow timing, link for each picture, quantity of pictures. The carousel is also fully responsive, so mobile friendly.
- Showcase your product promotions and launches with full sized pictures, attractive even for mobile users.
- Make your company staff proud and differentiate from competition with simple banners: open-office visit day, new vendors this month, pictures of your staff and warehouse
KYKLO SOM comes with a growing collection of customizable widgets, with various uses, all responsive and mobile-friendly: Drop down menus, visual quick product access (with pictures or text), different "planogram" designs (The design methodology used to drive you into more buying products at a supermarket).
- Allow your customer to see relevant company and product news and potential promotions right on the homepage of your webshop.
- Add an additional top menu to your webshop to improve customer experience and accessibility to your products and services.
- Highlight selected product ranges your customers might be most interested in.
- Categorize your products to simulate a real in-store customer experience.
Bring your customers' experience to the next level
Professionalize and optimize your commercial operations
Generate business opportunities with your existing customers and new leads
Feature: Business Analytics
- Collecting performance data of your channel partners.
Feature: Data Deployment
- Get your product data ready at no effort, by subject-matter specialist engineers, with SEO in mind.
- Instant and effortless deployment of your product data.
Feature: Flagship Store
- Showcase your innovations, launches, promotions, news.
- Have full control on your storepage contents.
- Deploy new marketing contents to hundreds of partner shops in hours.
- Enhance visibility and differentiation of your brand.