Job Openings - Customer Success

Customer Success Team - Dutch Speaker

Location: Netherland, Belgium, report to European Regional Hub (work from home)
Type: Full time
Starting Date: TBD

Customer Success Team - Korean/Japanese speaker

Location: Korea, Japan report to Bangkok HQ (work from home)
Type: Full time
Starting Date: TBD

Customer Success Team - Polish/Russian speaker

Location: Poland, Ukraine, Russia, report to European Regional Hub (work from home)
Type: Full-Time
Starting Date: TBD

Customer Success Team - Czech/German speaker

Location: Czech, Germany, report to European Regional Hub (work from home)
Type: Full-Time
Starting Date: TBD

Customer Success Team - Turkish speaker

Location: Turkey, report to European Regional Hub
Type: Full-Time
Starting Date: TBD

Customer Success Team - Spanish/Portuguese speaker

Location: Brazil
Type: Full-Time
Starting Date: TBD

Customer Success Team - Malaysian speaker

Location: Kuala Lumpur, Malaysia (work from home)
Type: Full-Time
Starting Date: TBD

Customer Success Team - Bahasa speaker

Location: Jakarta, Indonesia (work from home)
Type: Full-Time
Starting Date: TBD

Customer Success Team - Vietnamese speaker

Location: Ho Chi Minh City, Vietnam (work from home)
Type: Full-Time
Starting Date: TBD

Technical Consultant

Location: Bangkok, Thailand
Type: Full-Time
Starting Date: TBD


Field Business Consultant - Dutch Speaker

Location: Netherlands, Belgium, report to European Regional Hub (work from home)
Type: Full time
Starting Date: TBD



When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

Apply to this job


send an e-mail with your CV to

[email protected]

Back to index


Field Business Consultant - Korean/Japanese Speaker

Location: Home office
Type: Full time
Starting Date: TBD



When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

Apply to this job


send an e-mail with your CV to

[email protected]

Back to index


Field Business Consultant - Polish/Russian Speaker

Location: Poland, Ukraine, Russia, report to European Regional Hub (work from home)
Type: Full-Time
Starting Date: TBD

When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

Apply to this job


send an e-mail with your CV to

[email protected]

Back to index


Field Business Consultant - Czech/German speaker

Location: Czech, Germany, report to European Regional Hub (work from home)
Type: Full-Time
Starting Date: TBD

When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

Apply to this job


send an e-mail with your CV to

[email protected]

Back to index


Field Business Consultant - Turkish speaker

Location: Turkey, report to European Regional Hub
Type: Full-Time
Starting Date: TBD

When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

Apply to this job


send an e-mail with your CV to

[email protected]

Back to index


Field Business Consultant - Spanish/Portuguese speaker

Location: Home office, Brazil
Type: Full-Time
Starting Date: TBD

When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

Apply to this job


send an e-mail with your CV to

[email protected]


Back to index

Field Business Consultant - Malaysian speaker

Location: Kuala Lumpur, Malaysia (work from home)
Type: Full-Time
Starting Date: TBD

When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

Apply to this job


send an e-mail with your CV to

[email protected]

Back to index


Field Business Consultant - Bahasa speaker

Location: Jakarta, Indonesia (work from home)
Type: Full-Time
Starting Date: TBD

When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

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send an e-mail with your CV to

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Field Business Consultant - Vietnamese speaker

Location: Ho Chi Minh City, Vietnam (work from home)
Type: Full-Time
Starting Date: TBD

When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

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Apply to this job


send an e-mail with your CV to

[email protected]


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Technical Consultant

Location: Bangkok, Thailand
Type: Full-Time
Starting Date: TBD

When your friends or family have problems, are you the person that they turn to?
Do you listen to their issues and help them through it?
Are you the type of person who doesn’t just automatically give in with a “yes” but will truly decide what the true best course of action is?
Do you want to work for a company that will make all your other friends jealous? Do you want to be part of something amazing?
If so then apply now!

About KYKLO
​ We are one of the top rated start-ups in S.E. Asia. Our mission is to help save our customers by being their partner through a digital transformation. While by law we are called a company, we identify and define ourselves as a family. ​
KYKLO is more than a “stand alone” and “ready to use” software: it is the platform that will make the electrical and mechanical community stronger thanks to product data sharing and peer to peer online transactions.
While we have already made great strides to build a great product and a great team we now need [your name here] to help take us to the next level.​ ​

About The Role​
​ At KYKLO we believe that our customers are not strangers, they are our most valuable partners. Your role in customer success will be to delight our customers and become their trusted advisor to make them successful. 

Drive and secure the successful deployment and adoption of KYKLO SOM platform, within internal and external users
- Expected Outcome: 80% of the top 20 biggest customers use the KYKLO SOM autonomously to place their orders
- Expected Outcome: After 1 year, more than 75% of customer's business is going through KYKLO SOM.
- Expected Outcome: 95% of existing customers are renewing their subscriptions with KYKLO

Coach/mentor/train our customers and lead them to having the highest potential outcome using KYKLO
Expected Outcome: 80% of customers are active, understand the platform benefits, and promote the platform amongst their peers, within the first three months of on-boarding within his/her assigned territory.

Know our software and learn how to simplify it in a way that anyone can understand it, grasp it, and utilize it to the fullest
Expected Outcome: 100% of customers are understand the software platform and business processes

Skills and Experience
​ - Outstanding communication skills both written and verbal
- Able to communicate in English in a professional setting plus fluent in local language (see title)
- Ability to come to Bangkok, Thailand for training
- Able to work from home and be autonomous
- Willing and able to represent KYKLO in the field (Event, Client Sites)
- 3-5+ years of experience in a client facing role in a technical field either dealing with distributors or in software implementation.
- Be able to simplify complex issues so that the average person can understand
- Be great in person, on the phone, and via web sessions
- Be able to manage a customer’s state of mind- motivate them, coach them, calm them, make them happy
- Computer literate (MS Excel, Internet, E-Mail, Intercom, Zendesk)
- A background in a technical/engineering field is highly preferred
- Ability and desire to be self-motivated, learn, and work autonomously

Your Benefits
​ - Unlimited paid time off so that you may follow your outside the workplace passions or re-energize when necessary
- Flexible working hours and the ability to work from home
- Extensive training and learning opportunities
- 4-6 trips to our Bangkok office for team bonding
- Be part of a high potential B2B e-commerce company
- Ability to grow your career in a rapidly expanding company that has plans for global -expansion
- “Come as you are” dress code (shorts + T-shirt allowed) outside of client meetings
- Joining a dynamic multi-cultural growing company that considers themselves family
- Pay commensurate with experience

Apply to this job


send an e-mail with your CV to

[email protected]


Back to index